Harbor Logistics
At riskClient relationship
OwnerPriya NairClient Partner
Renewal date26 Nov 202688 days
Revenue£3,500/mo£42,000/yr
Relationship stateAt risk
RelationshipNo active sponsorTrend over last 30 days
DeliveryOn trackTrend over last 30 days
CommercialStableTrend over last 30 days
Book a reconnect call
Engagement signals for Harbor Logistics are weakening. A short call re-opens the conversation before concerns harden.
Why this action
- Engagement has dropped in the last 30 days
- Open items are waiting on client input
- Early action improves retention outcomes
What changed
Sponsor changed roles
Primary contact moved teams with no handover
Standing meeting lapsed
Monthly review has not been rebooked
What Radar found in their emails, calls and messages
| Evidence | Source | What happened | Date |
|---|---|---|---|
| Out of office — role changeFrom: Isla Morton | Auto-reply confirms Isla has moved to the operations team. | 4d ago | |
| Identify new sponsorTask | Task | Open. No replacement contact confirmed yet. | 3d ago |
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Key contacts
- Isla MortonPrimaryFormer Sponsor (moved teams)
- Ben CarverOperations Manager
Client details
- Company
- Harbor Logistics
- Industry
- Logistics
- Contract value
- £42,000 / year
- Contract end date
- 26 Nov 2026
- Time as client
- 2 years