Risk detail
Radar detected a developing risk for Vertex Health before it became obvious.
Vertex HealthRetainer £4,500/mo
Insight typeDeveloping risk
Business impact£6,500at risk
Confidence75%High
Renewal date22 Dec 2026in 114 days
OwnerTom RichardsDue today
How Radar built this insight
Budget review flaggedBoard update mentioned cost controls across suppliers
Slower sign-offsApprovals are taking 2x longer than the previous quarter
Value exposed£4,500/mo retainer relationship
Churn risk75% probability
What Radar noticed
Budget constraints were raised in a board update and marketing spend is under review. Retainer value is exposed.
9Signals in the last 30 days
£4,500Monthly retainer exposed
114Days until renewal
Evidence timeline
- Fwd: board update — H2 priorities6h agoBoard update lists marketing spend among areas under review.
- Monthly check-in2d agoNadia asked for options at a reduced monthly commitment.
Why it matters
If unaddressed, Vertex Health may reduce or end the engagement, putting £6,500 in monthly revenue at risk.
Recommended action
A message you can send
Radar wrote this. It will not send it. You copy it, change it and send it yourself.
Hi Nadia,
I wanted to check in — it's been a little quieter than usual and I'd like to make sure we're focused on the right things for you. Could we grab 20 minutes this week?
Best,
Tom